Policies

Terms of Service

The rules that keep our relationship transparent.

By using siaglow.com or placing an order, you agree to these terms. Please read them carefully.

Use of our site

You agree to use our site lawfully and not to interfere with its operation, security or availability. We may suspend accounts that engage in fraud, abuse or misuse of our services.

Products & pricing

We strive to display accurate product descriptions, imagery and prices, but errors may occur. We reserve the right to correct any error and to cancel or refuse any order affected by an incorrect listing. Prices are shown in USD and exclude taxes and duties where applicable.

Orders & payment

An order is confirmed only once you receive an order confirmation email. Payment is processed at the time of purchase through our secure payment partners. We may cancel or hold orders for verification when needed to prevent fraud.

Shipping & returns

Shipping timelines and return eligibility are governed by our Shipping Policy and Refund Policy, which are incorporated into these terms.

Product use & disclaimer

Our devices are intended for personal cosmetic use and are not medical devices. Follow the included instructions and safety guidance. If you are pregnant, using photosensitizing medication, or have a medical condition, consult a healthcare professional before use. siaglow is not liable for misuse or use contrary to the product guidance.

Intellectual property

All content on siaglow.com — including text, images, logos and product designs — is owned by siaglow or its licensors and protected by intellectual property laws. You may not copy, reproduce or use our content without written permission.

Limitation of liability

To the fullest extent permitted by law, siaglow shall not be liable for indirect, incidental or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product concerned.

Changes to these terms

We may update these terms from time to time. Material changes will be communicated on this page with a new "last updated" date. Continued use of the site after changes take effect constitutes acceptance of the revised terms.

Contact

Questions about these terms? Email care@siaglow.com.

Last updated: July 2026